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Supper at Home™ FAQ
Frequently Asked Questions
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Get Your Food Handler Card: Go to: https://www.servsafe.com/ServSafe-Food-Handler (online course) or (~$7–$15) at www.statefoodsafety.com - Pass the test, upload your certificate to supperathome.com. •
Course Length: 75 minutes (Start and stop as needed)
• Test Attempts: 2
• Passing Grade: 70%
• Format: Online
• Prerequisites: To get your card, simply watch the training videos and pass the test. More than 90% of people who take this course pass.
Course Length: 75 minutes (Start and stop as needed)
• Test Attempts: 2
• Passing Grade: 70%
• Format: Online
• Prerequisites: To get your card, simply watch the training videos and pass the test. More than 90% of people who take this course pass.
Supper at Home™ is an online marketplace that connects home cooks with diners looking for authentic, home-cooked dining experiences. Hosts create their own menus, set their prices and availability, and welcome guests into their homes. Diners browse and book unique dining experiences while connecting through food, culture, and conversation.
Whether you're looking to host, dine, or both, Supper at Home makes it easy to create meaningful connections through food while supporting passionate home cooks and local communities.
Whether you're looking to host, dine, or both, Supper at Home makes it easy to create meaningful connections through food while supporting passionate home cooks and local communities.
Hosts create unique dining experiences by adding their menus, pricing, guest limits, and available dates. Verified diners browse available experiences, request a booking, and pay the full booking amount upfront through the Supper at Home platform to secure their reservation.
Once the host accepts the booking request, the reservation is confirmed, and both the host and diner receive the booking details. The host prepares and serves the meal in their home on the scheduled date. After the dining experience, diners can leave a tip and review to share their experience with others.
Once the host accepts the booking request, the reservation is confirmed, and both the host and diner receive the booking details. The host prepares and serves the meal in their home on the scheduled date. After the dining experience, diners can leave a tip and review to share their experience with others.
Aloha,
We’re excited to have you as part of the Supper at Home community! Below is an overview of how hosting works, how you can communicate with diners, and how you’ll receive payments.
1. Setting Up Your Profile
Complete your host profile with photos, a short bio, and your menu offerings.
Upload your food handler certificate to speed up approval.
Open your calendar for availability so diners can start booking.
2. How Diners Book
Diners browse Supper at Home, view your profile, and select a date from your available calendar.
Once a diner’s booking is confirmed and paid, you can choose to accept or deny the booking.
You will receive a payment confirmation for the booking. This order will also appear in your profile under Wallet:
3. Communicating with Diners
Once you accept a booking, you and the diner will receive each other’s contact information.
You’ll then connect directly by phone, email, or your preferred method to confirm details, ask questions, or share special instructions.
We encourage clear and prompt communication to ensure a smooth experience.
4. Hosting the Supper
Prepare your meal and welcome your guests on the agreed date and time.
Create an enjoyable and safe dining experience that reflects your style and hospitality.
5. Getting Paid
Diners pay in full at the time of booking through our secure payment processor.
After the supper, the diner will receive an email to confirm the supper is completed.
In that email, diners will also have the opportunity to leave a tip and write a review.
Reviews are vital to your success as a host, as they help build your credibility and attract more diners.
Once the diner clicks the confirmation, you should submit a payout request through your account.
Supper at Home deducts the platform service fee (7%) and applicable taxes (if required).
Your payout is then sent to your connected PayPal or Venmo account, typically within 1-3 most business days or sooner after approval -
6. How to Create a Payout Request
To create your payout after a supper is completed:
Log in to your Supper at Home account.
Go to Account in the menu.
Select the Payout tab.
Choose your preferred payout method: PayPal or Venmo.
Enter and confirm the correct email address or phone number linked to your payment account.
Important: Make sure your PayPal or Venmo account has the correct contact information attached.
Once updated, return to your account dashboard and click Create Payout Request.
Submit your request for approval.
7. Tips for Success
Keep your calendar updated.
Respond to booking requests quickly.
Maintain great communication with your diners.
Deliver memorable meals and warm hospitality — happy diners often become repeat guests.
We’re here to help you succeed as a host. If you have any questions about the process, communication, or payouts, simply email us at customerservice@supperathome.com.
Please let us know if you need further assistance.
Email us at: customerservice@supperathome.com
We’re excited to have you as part of the Supper at Home community! Below is an overview of how hosting works, how you can communicate with diners, and how you’ll receive payments.
1. Setting Up Your Profile
Complete your host profile with photos, a short bio, and your menu offerings.
Upload your food handler certificate to speed up approval.
Open your calendar for availability so diners can start booking.
2. How Diners Book
Diners browse Supper at Home, view your profile, and select a date from your available calendar.
Once a diner’s booking is confirmed and paid, you can choose to accept or deny the booking.
You will receive a payment confirmation for the booking. This order will also appear in your profile under Wallet:
3. Communicating with Diners
Once you accept a booking, you and the diner will receive each other’s contact information.
You’ll then connect directly by phone, email, or your preferred method to confirm details, ask questions, or share special instructions.
We encourage clear and prompt communication to ensure a smooth experience.
4. Hosting the Supper
Prepare your meal and welcome your guests on the agreed date and time.
Create an enjoyable and safe dining experience that reflects your style and hospitality.
5. Getting Paid
Diners pay in full at the time of booking through our secure payment processor.
After the supper, the diner will receive an email to confirm the supper is completed.
In that email, diners will also have the opportunity to leave a tip and write a review.
Reviews are vital to your success as a host, as they help build your credibility and attract more diners.
Once the diner clicks the confirmation, you should submit a payout request through your account.
Supper at Home deducts the platform service fee (7%) and applicable taxes (if required).
Your payout is then sent to your connected PayPal or Venmo account, typically within 1-3 most business days or sooner after approval -
6. How to Create a Payout Request
To create your payout after a supper is completed:
Log in to your Supper at Home account.
Go to Account in the menu.
Select the Payout tab.
Choose your preferred payout method: PayPal or Venmo.
Enter and confirm the correct email address or phone number linked to your payment account.
Important: Make sure your PayPal or Venmo account has the correct contact information attached.
Once updated, return to your account dashboard and click Create Payout Request.
Submit your request for approval.
7. Tips for Success
Keep your calendar updated.
Respond to booking requests quickly.
Maintain great communication with your diners.
Deliver memorable meals and warm hospitality — happy diners often become repeat guests.
We’re here to help you succeed as a host. If you have any questions about the process, communication, or payouts, simply email us at customerservice@supperathome.com.
Please let us know if you need further assistance.
Email us at: customerservice@supperathome.com
Anyone passionate about cooking and meeting new people can apply to be a host.
Supper at Home connects diners with independent hosts who create unique dining experiences in their homes. Each host shares their own recipes, culture, and hospitality, making every experience personal and memorable. Rather than dining in a traditional restaurant, guests enjoy authentic home-cooked meals in a warm and welcoming home environment—often without the crowds, noise, or long wait times commonly found in busy restaurants. Every experience is unique, offering guests the opportunity to enjoy meaningful conversations and genuine hospitality around the table.