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customerservice@supperathome.com
Supper at Home™ FAQ
Frequently Asked Questions
Still have questions? Contact us!
Note: When you click “Become a Host,” a welcome letter will pop up—please click the "X" in the top right corner to close it. After that, you'll be able to complete the required sections.
Please verify your email to proceed with completing the host onboarding process. (please check your spam email if it's not in your inbox)

Get Your Food Handler Card: Take a quick online course (~$7–$15) at www.statefoodsafety.com’ Pass the test, upload your certificate to supperathome.com. • Course Length: 75 minutes (Start and stop as needed)
• Test Attempts: 2
• Passing Grade: 70%
• Format: Online
• Prerequisites: To get your card, simply watch the training videos and pass the test. More than 90% of people who take this course pass.
Supper at Home™ is a platform connecting families who love to cook with diners seeking authentic, home-cooked meals. It's a unique way to enjoy personal dining experiences in a welcoming, home-based environment.
A shared economy dining experience by linking home cooks with diners, fostering cultural connections through delicious intimate meals. - It's like having your own Chef in a private dining space.
To attend a Supper at Home event, each Diner is required to create an account and complete a profile, including identity verification at the time of booking.
To book as a Diner - Please sign up (verify your email - without verifying your email you will not be able to log in) and create an account - Select a meal, view the host's profile, and click on the photo to access the full menu. Reserve your seat based on the host's availability and complete your payment in advance.. A minimum of 4 guests is required per booking.
This policy ensures that the host has enough diners to make preparing the meal worthwhile.

Supper at Home operates as an online platform that facilitates connections between Diners and local Hosts who prepare and serve home-cooked meals in their private residences. The Platform enables booking, payment, and communication but does not:
• Prepare, serve, or deliver meals.
• Own, control, or operate the residences where dining experiences occur.
• Guarantee the quality, safety, or suitability of meals or premises. The Platform is not a party to the dining experience and is not responsible for the actions, conduct, or conditions provided by Hosts or Diners.

Eligibility: You must be at least 18 years old or accompanied by a parent or legal guardian who agrees to this Agreement. By booking, you confirm that you and your Dining Party meet this requirement.
• Conduct: You and your Dining Party agree to:
o Respect the Host’s property, house rules (e.g., no smoking, no unapproved guests), and cultural practices.
o Arrive on time for the scheduled dining experience.
o Behave courteously and comply with all applicable laws, including Hawaii health and safety regulations.
• Dietary and Health Disclosures: You must:
o Communicate any dietary restrictions, allergies (e.g., to the 14 major allergens: milk, eggs, wheat, peanuts, etc.), or medical conditions that may affect your dining experience at the time of booking.
o Inspect meals for freshness and suitability upon serving and assume the risk of consumption.
• Safety Compliance: You agree to follow any safety guidelines provided by the Host (e.g., regarding allergens, premises hazards) and report any concerns to the Host immediately.
• Representation: By agreeing to this Agreement, you represent that you have the authority to bind all members of your Dining Party to its terms.
It’s simple: Dining Experience is like having your own Chef!
• Diners browse available supper options on our platform. Please sign up (verify your email - without verifying your email you will not be able to log in) and create an account
• Select a meal, view the host's profile, and click on the photo to access the full menu. Reserve your seat based on the host's availability and complete your payment in advance.
• The diner will receive a confirmation email containing the details of their supper,
• Enjoy a memorable meal in a host’s home and connect over food!

Diner Responsibilities
• Booking and Payment: Diners agree to pay the listed price for meals, including any applicable taxes or service fees, through the Platform’s payment system.
• Conduct: Diners must:
o Respect the host’s property and follow house rules (e.g., no smoking, no unapproved guests).
o Communicate dietary restrictions or allergies at the time of booking.
o Arrive on time for the scheduled meal.
• Health and Safety: Diners assume the risk of consuming home-cooked meals and must inspect food for freshness and suitability upon receipt. Supper at Home is not liable for food-related illnesses or allergic reactions.
Anyone passionate about cooking and meeting new people can apply to be a host. Hosts must meet all Food Handler Certificate.

Eligibility
• You must be at least 18 years old or the legal age in your jurisdiction to use the Platform.
• If under 18, you may use the Platform only with the supervision and consent of a parent or legal guardian, who agrees to be bound by these Terms.
• Hosts must comply with all local health, safety, and food regulations, including obtaining necessary permits (e.g., Hawaii Department of Health food safety permits).

Note: When you click “Become a Host,” a welcome letter will pop up—please click the "X" in the top right corner to close it. After that, you'll be able to complete the required sections.

Please verify your email to proceed with completing the host onboarding process. (please check your spam email if it's not in your inbox)

User Accounts
• Registration: To use the Platform, you must create an account by providing accurate, current, and complete information (e.g., name, email, contact details). You agree to update this information to keep it accurate.
• Security: You are responsible for maintaining the confidentiality of your account credentials (username, password). Notify us immediately of any unauthorized use at support@supperathome.com.
• Account Restrictions: You may create only one account per person. Accounts may not be transferred or shared. We reserve the right to suspend or terminate accounts for violations of these Terms.
• Verification: Hosts may be required to submit additional documentation (e.g., food safety certifications, ID verification) to list meals on the Platform.
4. Host Responsibilities
• Compliance with Laws: Hosts must comply with all applicable local, state, and federal laws, including but not limited to:
o Food Safety and Standards Act requirements.
o Local health department regulations for home-based food preparation.
o Zoning and residential laws for hosting guests.
• Food Safety: Hosts must:
o Prepare meals in a clean, sanitary environment.
o Use calibrated food thermometers to ensure safe food temperatures.
o Label meals with allergen information (e.g., nuts, dairy, gluten) and disclose the 14 major allergens as required by law.
o Store and serve food at safe temperatures (e.g., cold foods at 40°F or below).
• Guest Safety: Hosts must ensure their premises are safe, free of hazards, and accessible for diners as described in their listings.
• Listing Accuracy: Hosts must provide accurate descriptions of meals, dietary options, pricing, and dining conditions (e.g., indoor/outdoor, pet presence).
• Insurance: Hosts are encouraged to maintain liability insurance covering food preparation and guest injuries on their premises.

How to Become a Home-Cook/Host in Los Angeles and San Mateo (Under New Regulations)
1. Join Supper at Home for Free
• What to Do: Go to supperathome.com, enter your email and password to create a free account, and click the verification link sent to your inbox.
• Why It’s Easy: Takes 2 minutes, costs nothing (unlike competitors’ $1,000 fees), and gets you ready to host exclusive private dinners with Supper at Home’s Aloha spirit.
2. Get Your MEHKO Permit and Food Handler Card
• What to Do:
o Apply for a MEHKO Permit: Visit your county’s health department website (Los Angeles: publichealth.lacounty.gov/eh/business/microenterprise-home-kitchen.htm; San Mateo: smchealth.org/food/mehko). Download and submit the MEHKO application ($250–$500, one-time fee). Los Angeles County offers a subsidy waiving the $597 application fee for first-time applicants through June 30, 2026, or until funds run out—apply early on a first-come, first-served basis for up to 1,000 permittees. Schedule a home kitchen inspection (takes ~1 hour).
o Get a Food Handler Card: Complete a ~2-hour online course at servsafe.com or statefoodsafety.com (~$15).
• Why It’s Easy: Clear online applications, affordable courses, and LA’s subsidy make it budget-friendly to legally host $60+ full meals (appetizer, salad, entree, veggies, starch, dessert) for 4+ diners in your home. Supper at Home guides you every step!
3. Set Up Your Supper and Start Hosting
• What to Do:
o Take photos of your full $60+ supper (appetizer to dessert) and cozy dining area, then upload to your Supper at Home profile.
o Set your price per person (we suggest $85, covering ~$20 food cost x 4+ diners). Our 7% diner fee maximizes your earnings ($50K–$150K/year).
o Open your calendar on supperathome.com for one (or two) exclusive private dinners per evening.
• Why It’s Easy: Simple uploads, flexible pricing, and our support bring diners to you, letting you share family recipes and earn big in Los Angeles or San Mateo!

Ready to Start? Open your home, share the Aloha spirit, and taste the world one family recipe at a time. Sign up free at supperathome.com and lead the home-dining revolution!

Links for MEHKO:
http://publichealth.lacounty.gov/eh/business/microenterprise-home-kitchen-operation.htm
https://lacounty.gov/2025/05/01/la-county-microenterprise-home-kitchen-operation-program-gains-momentum-with-100-permits-issued-and-more-to-come/
As a host, you’ll need to:
• Sign up on the platform "Become a Host". You will receive an email to verify your email (without verifying your email you will not be able to log back in) check your spam.
Note: When you click “Become a Host,” a welcome letter will pop up—please click the "X" in the top right corner to close it. After that, you'll be able to complete the required sections.

**Please verify your email to proceed with completing the host onboarding process. (please check your spam email if it's not in your inbox)
• Obtain any required certifications, such as Food Handler Certificate .
• Create your profile and meal offerings, set your prices, and establish your available dates using the platform's calendar.
We recommend starting with one to two “complete” meals, including an appetizer, salad, entrée, and dessert (though you can offer more if you'd like). Each meal should be designed to be ordered by the entire diner group for the evening. This simplifies preparation, allows you to plan ingredients in advance, and ensures everything is ready and set when your guests arrive. For more info - please email us at - customerservice@supperathome.com

Host Responsibilities
• Compliance with Laws: Hosts must comply with all applicable local, state, and federal laws, including but not limited to:
o Food Safety and Standards Act requirements.
o Local health department regulations for home-based food preparation.
o Zoning and residential laws for hosting guests.
• Food Safety: Hosts must:
o Prepare meals in a clean, sanitary environment.
o Use calibrated food thermometers to ensure safe food temperatures.
o Label meals with allergen information (e.g., nuts, dairy, gluten) and disclose the 14 major allergens as required by law.
o Store and serve food at safe temperatures (e.g., cold foods at 40°F or below).
• Guest Safety: Hosts must ensure their premises are safe, free of hazards, and accessible for diners as described in their listings.
• Listing Accuracy: Hosts must provide accurate descriptions of meals, dietary options, pricing, and dining conditions (e.g., indoor/outdoor, pet presence).
• Insurance: Hosts are encouraged to maintain liability insurance covering food preparation and guest injuries on their premises.
Hosts are now registering nationwide—including in California, New York, Arizona, Illinois, Florida, Colorado, and Hawaii—with particularly strong enthusiasm from Los Angeles. The platform has attracted numerous chefs who have expressed strong enthusiasm for the opportunities it has introduced within their profession.
Connecting Food Lovers,
One Homecooked Meal At A Time Contact us
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